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Nexus Veteran Consultants
Effective Date: 12-02-2025
Welcome towww.nexusveteranconsultants.com (“Website”). These Terms of Use (“Terms”) govern your access to and use of this Website and the services provided byNexus Veteran Consultants (“Company,” “we,” “us,” or “our”). By accessing or using this Website or our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, ourDisclaimer,Privacy Notice, andRefund Policy, which are incorporated herein by reference. If you do not agree, you must not use this Website or our services.
These Terms apply to all visitors, users, and clients.
Nexus Veteran Consultants providesindependent, evidence-based medical consulting services, including the preparation of medical opinion letters (“Nexus Letters”) to support veterans in their pursuit of disability benefits administered by the U.S. Department of Veterans Affairs (“VA”).
Nexus Veteran Consultants:
Isnot affiliated with, endorsed by, or acting on behalf of the VA, the Veterans Health Administration, or any government entity
Doesnot provide legal advice, file VA claims, offer accredited representation, or act as a veterans’ service organization
Doesnot guarantee any VA claim outcome
All services are professional medical consulting services only and do not replace treatment, diagnosis, or ongoing medical care.
By accessing this Website or engaging our services, you confirm that:
You are at least eighteen (18) years of age
You are the veteran seeking services or have lawful authority to act on the veteran’s behalf
You reside in a U.S. state where our consulting medical providers are duly licensed or permitted to provide services
You will provide complete, accurate, and truthful information at all times
You acknowledge that the quality and accuracy of any medical opinion is dependent upon the completeness and reliability of the records and statements you submit.
Nexus Veteran Consultants is committed to deliveringindependent, evidence-based medical consulting services in support of veterans pursuing VA disability claims. This Disclaimer defines the scope, limitations, and conditions under which our services are provided.
Nexus Veteran Consultants is aTexas-based independent medical consulting entity and isnot affiliated with, endorsed by, or acting on behalf of the U.S. Department of Veterans Affairs (VA), the Veterans Health Administration (VHA), or any federal, state, or local government agency.
The information provided on this website and through our services is intended forgeneral educational and documentation purposes only and doesnot constitute legal advice, psychological counseling, medical diagnosis, or medical treatment.
All Nexus Letters and medical opinions issued by Nexus Veteran Consultants areindependent medical opinions authored by licensed U.S. healthcare providers practicingsolely within the states in which they are individually licensed. Services are delivered usingsecure, HIPAA-compliant technology platforms. Medical opinions are based exclusively on records, documentation, and history supplied by the client and arenot a substitute for ongoing clinical care or treatment from a personal healthcare provider.
The presence, submission, or use of a Nexus Letter doesnot guarantee:
Approval of a VA disability claim
Grant of service connection
Assignment of any specific or favorable disability rating
Processing speed or outcome at the VA level
All determinations regarding VA disability claims are madesolely by the U.S. Department of Veterans Affairs. Nexus Veteran Consultants has no authority over VA decisions and bears no responsibility for claim outcomes.
Nexus Veteran Consultants doesnot file VA claims, manage appeals, communicate with the VA on a client’s behalf, provide legal advice, or act as an accredited VA claims agent, attorney, or Veterans Service Organization (VSO).
Veterans are strongly encouraged to consult with aVA-accredited representative, attorney, or VSO for assistance with filing and navigating the VA claims process.
By using this website or engaging Nexus Veteran Consultants’ services, you acknowledge and agree that:
You are solely responsible for preparing, submitting, and managing your VA disability claim
Nexus Veteran Consultants and its providers arenot liable for VA determinations or decisions
Medical opinions are dependent on theaccuracy, completeness, and truthfulness of records provided
Conclusions may differ should additional or contrary evidence later become available
TheNexus Intake & Medical Record Review fee is non-refundable. Due to the professional time, labor, and medical review involved,refunds are not offered once an intake has been scheduled or provider review has begun—regardless of whether:
The client elects not to proceed; or
The provider determines that a Nexus Letter isnot clinically appropriate.
All services are rendered in compliance with applicablestate licensing laws and telehealth regulations governing the provider issuing the medical opinion.
All services, transactions, and disputes are governed by thelaws of the State of Texas, without regard to conflict-of-law principles.
If you are experiencing emotional distress or suicidal thoughts, please contact theVeterans Crisis Line by dialing988, then Press 1, or visit the Veterans Crisis Line website. Immediate help is available 24/7.